A process map
Steps, systems, information, handovers and decisions, from an agreed start to an agreed finish.
Hello
Find the bottleneck.
A workflow audit that gives you evidence, practical options and a written recommendation.
Discuss your workflowOne workflow. A clear set of findings.
An enquiry that gets passed around. A report rebuilt every week. Orders copied between systems. Start with a recognisable piece of work and someone responsible for improving it.
An evidence baseline
Available effort, volume, delays and corrections. Missing information and assumptions are made explicit.
Constraints and options
Access, data quality, ownership and existing tools. Compare process changes, integrations, software and AI where useful.
A written recommendation
The reasoning, dependencies and next decisions, with a readout to walk your team through the findings.
A focused audit, or a wider investigation.
Agree the workflow boundaries, evidence and schedule before work begins.
Standard Workflow Audit
£1,500
One agreed workflow. Process map, baseline, constraints, options and a written recommendation with a readout.
Discuss this auditBroader audit
From £5,000
Several workflows, teams or systems. Coverage, interviews, investigation depth and deliverables specified in your proposal.
Discuss this auditImplementation, training and ongoing support are separate. Additional investigation is agreed before extending the scope.
The useful answer might be a simpler process. Your findings remain useful whether your team takes them forward or asks us to deliver the change.
The work behind the advice.
Our experience with systems, operations and the people using them. These projects show the delivery foundation behind our AI services.
K-Club
From phone and WhatsApp to a connected service.
A concierge service needs requests, conversations and bookings to stay connected. We worked on apps and CRM with chat, service prompts and a booking integration, bringing those parts of the service into a shared workflow.
Useful delivery starts with how the service actually runs.
Read the project storyBefore we speak.
Is this an AI audit?
It examines a business workflow. The right recommendation may be a clearer handover or better use of software you already own. AI is one option.
What does the £1,500 audit cover?
One agreed workflow, its current process map, available evidence, constraints, improvement options and a written recommendation with a readout. We agree the boundaries and schedule before starting.
When would we need a broader audit?
When the investigation spans several workflows, teams or systems. Broader audits start from £5,000, with coverage, depth, deliverables and timing agreed in the proposal.
Does the fee include implementation?
No. Building or configuring systems, training and ongoing support are separate. Extra investigation is agreed before extending the scope.
Do we need an audit before a build?
Only where the problem, options or dependencies need investigation. A clear, feasible brief can go straight to an implementation conversation.
How is this different from the free check?
The free check suggests a possible service starting point from your answers. The paid audit examines evidence and produces a professional written recommendation.
Which process keeps getting in the way?
Tell us what happens, who is involved and what you want to improve.
